Frequently Asked Questions
What should I do if the SMS hasn't arrived?
Make sure you on VPN and set location to the country number you want to buy, You also have options to buy from different ID if a particular ID is not sending code or out of stock.
Why is my payment been rejected?
Make sure you transfer the exact amount you see on the payment page, Do not send more or less than the specified amount.
Can i get refund to my bank account?
As outlined in our Terms of Service, deposits are non-refundable to bank account, we only refund to your falconotp balance if the issue is from our end, For more details, please refer to our Terms of Service.
How can i Deposit?
Click the “Top up” button and select to pay with bank transfer or cryptocurrency, after that enter the amount you want to deposit and click the “Proceed to payment” button an account details we be generate for you to make payment to.
How can i cancel order?
Go to the "Buy Number" page click the "Cancel/Exit" button, the money we be refund to your balance automatically
If the number has expire before you're able to cancel just Go to the “Buy Number” page and go back to your dashboard again the money we be refund automatically.
What is a temporary verification number?
A temporary verification number is a number you can use to receive SMS verification codes for social media accounts, apps, and services without using your personal number.
Can the number be used again?
No, our numbers are for one-time use only. This is for your security: once you receive the code, the number is removed from our system and cannot be reused by anyone else for that service. Your account stays yours and yours alone.
How quickly will i receive my number?
Most numbers are delivered instantly after payment. You'll receive your number and can start receiving verification codes within seconds.
Which platforms can i verify?
You can verify WhatsApp, Telegram, Instagram, Facebook, Twitter, TikTok, and so many of other platforms and services.
How long can i use the number?
Each number is active for 20 minutes from the time of purchase. This is enough time to receive your verification code and complete registration.
What payment methods do you accept?
We accept cryptocurrency and bank transfers. All transactions are processed securely with instant balance updates.
Are refunds available?
Absolutely! We have a simple rule: If you buy a number but the SMS never arrives, the system automatically refunds the money to your balance. You only pay for actual results.
